Sign In Person

Sign In Person allows users to collect signatures at worksites in-person. Parties agree to sign a document on one device, for example, to draw a signature on a tablet with a finger. When guest signers get your device, they can’t access any files or records in NetSuite, only the document with the signature request.

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Configure Sign In Person

To set up Sign In Person for your NetSuite account, follow instructions from this article.

  1. Open the NetSuite record and click Sign In Person.

Doing so will generate a PDF with data from this record for Signature.

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Sign In Person button in a sales order

  1. Enter the signer's details in the new window.
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  1. Enter signer's First name
  2. Provide signer's Last name
  3. Type in the signer's email address
  4. Select a Template for the generated document

Here you have two options:

  • select Record print form - this will generate a document according to the Advanced PDF/HTML Template that’s been preset as a print form for the record;
  • or select any of SignNow templates - you’ll be able to choose among the templates created in SignNow.
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SignNow Templates must be shared

SignNow templates must be shared with employees from your NetSuite organization. You can do it in SignNow by creating a team, adding employees’s email addresses to it, and then sharing templates with a team.

To create a team in SignNow:

  • Click on Create Team in the bottom left corner of the page.
  • Type the name of the team and add the email addresses of the people you want to invite to the team in the window that appears next. Click Add Team.
  • Once a team has been created, click Back to My Documents.

To share a template with a team in SignNow:

  • Proceed to the Templates folder. Click on the More button next to the template you need to move and select Move.
  • Select your team’s folder and click Move Here.
  • Click on your folder in the Shared Templates section and confirm that the shared template has already appeared in this folder and can be viewed by all team members.

Click Proceed when you're done.

The PDF document opens with a Signature field.

The PDF document is generated according to a selected template. It might be a Record print form (Print Template) or one of SignNow templates. A Record print form stands for a NetSuite Advanced PDF/HTML Template. There are standard templates in any NetSuite organization. You can use a standard template or build a custom template and preset it as your Record print form.

To find this form and customize its layout, or add more fillable fields to it, for example, for multiple signers, go to Customize - Customize Form on the upper right corner in your record.

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Select the right template in the Print Template dropdown menu.

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Templates for Sign In Person are built using Text tags

To add fillable fields to the NetSuite Advanced PDF/HTML Template, you should find the template, open it in HTML mode and add the Text tags to it. Learn how to create and edit templates with Text tags in this article.

Next step: the letter of consent opens.

  1. Signers should read a letter of consent carefully, then click either I consent to do business electronically, or I do not consent. If they don’t accept the letter of consent, the window simply closes.
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Sign In Person Letter of Consent

If they agree to proceed, the generated PDF opens for signature.

  1. Click Guide me, if you’d like to find all fillable fields faster.

In Options:

  • Document History: review all changes in the document
  • Languages: select one of 24 languages from the dropdown
  • Download: click to download this PDF to your device
  • Decline to Sign: click and type in a reason for declining.
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Options for a document in Sign In Person mode

  1. Type, sign, and click Done.

Once the document has been signed, you’ll receive a notification email. The signed PDF will return to your SignNow account and to the NetSuite record it was sent from - you’ll be able to find it under the SignNow subtab.